Direct Line Group
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We're one of the leading motor, home and small business insurers in the UK. We’re home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.
If you share our vision and are ready to take the lead with us, apply now or visit directlinegroupcareers.com for more information.
Isaiah M. posted a new comment
Hi Anthony, what advice would you give to someone applying for the graduate scheme at DLG?
Do you have any tips for video interview preparations?
Joanne E. posted a new comment
Hi Luca. Is DL a good place to work? Do they look after their staff? Can you work flexibly and at home? Thanks.
Thanks Luca. I've applied for a PM role so we will see!
Leanne T. posted a new comment
What projects have you worked on recently?
Hi Jen, recently applied for PM role at DLG. Interested to heat how the transition to Agile Methodology is going? Is this adopted only in tech teams for project management or is the entire business transitioning away from traditional waterfall ( prince2) methods towards a more Agile approach?
Rabia K. posted a new comment
What your expectations of working at DLG and was the reality different? If so, how?
Hi Lorna. If I'm honest, I didn't really know what to expect from working at DLG as I had no other experience of working for a big company like this! I think the only thing I worried about was that working for an insurer would be dull... but I can definitely say it's a lot more interesting than I…
Carol L. posted a new comment
I'm currently employed by British Gas 8 years and I'm CIPD level 5
Hi John, I hope you're well. The starting salary for our B2B Customer Service Advisor position is £20,710 - £24,563 (includes 9% pension contribution), plus an opportunity to earn up to £4,200 per year. There are many opportunities across several skill sets within our Customer Service Advisor posi…
Nick M. posted a new comment
Hi , What are the opening hours and shift pattern for a customer service representative ? Thanks
That's great , I'll be commuting by train from Sheffield if successful. Thanks
Saj Y. posted a new comment
What is the recruitment process like and is there room for progression? Is support available if I was to join DLG?
Thank you for the above information much appreciated. Would like to ask is there currently any positions available within damage management at Leeds
Claire C. posted a new comment
Can you please advise me on the progression opportunities within Direct Line Group? Thanks
Thank you Rebecca, this is very helpful thanks.
Yogita K. posted a new comment
Do you consider mums coming from career break if they have upgraded to current technology? I just applied for DevOps E
Hi Sarah, I just wanted to touch base regarding my application. I haven't heard back anything from Directline recruiters.
Iain F. posted a new comment
Regarding customer service roles at Doncaster: Are there opportunities to take any qualifications in insurance?
Thanks for your help
Danielle L. posted a new comment
How do you keep employees engaged and communicated with during business change and continuous improvement initiatives?
Thanks Jen for the useful insights. It's really positive to see a strong network has been created for support and knowledge share on agile practices.
Anne M. posted a new comment
Hello, could you please give me more information about the retention department? Thank you.
Hello, not sure why, but the question I actually asked seems to have changed. I wanted to know what it was like working in the retentions departement and what a typical day is like. Thank you.