Direct Line Group
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We're one of the leading motor, home and small business insurers in the UK. We’re home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.
If you share our vision and are ready to take the lead with us, apply now or visit directlinegroupcareers.com for more information.
Jackie M. posted a new comment
How would you describe a typical day in your role?
Thanks so much for the reply Emma, I really appreciate the level of detail! Very interesting to hear what you're doing day-to-day. Sounds like you're kept busy :)
Emma P. posted a new comment
How did DLG help you with professional development?
Thank you for your question. One of the main DLG Legal Services strategic aims is to develop and build our own talent, and a key element of this is access to Professional Qualifications. Direct Line Group sets aside a central annual budget for funding Professional Qualifications for…
Gareth E. posted a new comment
How would you describe your relationship with your colleagues? Is there a camaraderie between you?
Thank you Tony! Sounds like you're working in a great place
Anthony W. posted a new comment
What are the main challenges in recruiting graduates and apprentices for DLG?
We really believe hiring Graduates and Apprentices add real value to our organisation and because of this we roughly recruit around 140 Graduates and Apprentices in total, on a yearly basis. With the numbers being high one of our challenges is making sure we attract enough candidates with the pref…
Steffano D. posted a new comment
As a recent applicant, what advice would you give to someone going through the application process?
Hi Joanna, thank you so much! Really handy to get your thoughts on this. If I make it through the early stages there is an assessment centre, so would love to hear your thoughts on that too!
Charlie W. posted a new comment
What opportunities are there for career progression after the graduate scheme?
Sounds like you can go a long way if you've got the ambition! Thank you Joanna :)
Recruitment Team DLG posted a new comment
Can I work Monday to Friday?
It will depend on the job you are interested in. Some of our roles have a Monday to Friday work pattern, others may include weekend shifts to serve our customers. Our job adverts may include working hours but if not you can always ask the recruiter for more information about the particular role yo…
Stephen B. posted a new comment
What's the biggest challenge when dealing with claims?
When it comes to handling and dealing with claims each one is different. There are claims which are identical in terms of what is being claimed for however the way we respond and interact with the policyholder can be very different. For this reason I believe the biggest challenge would be how we…
Richard R. posted a new comment
What sets Direct Line Group apart from its competitors?
At Direct Line we recognise that we have to move with the times. Doing the same thing the same way will simply not deliver what our customers want and need from 21st century insurance provider. I have been in the insurance business now for over 30 years and the companies that are around n…
Luca C. posted a new comment
Where can I expect to be 5 years into the graduate scheme?
Hi Joanna, Thank you very much for this - an amazing level of detail! Sounds like the world is your oyster if you throw yourself into the scheme. Thanks again, I really appreciate your time!
Fraaz A. posted a new comment
Hi, I would like to join your talent pool. Can you advise how I go about registering my interest please?
Hi Anthony. It will be other opportunities I’d be interested in as and when they become available. I currently work in financial crime within the banking sector but, I am keen to step into the world of insurance fraud. I am aware, it is a difficult industry to join without the relevant ex…
Dianne M. posted a new comment
What is the gender pay gap and is there a plan to reduce it?
Many thanks for your question. As of 5th April 2017, our median gender pay gap was 14.7% and reflects the spread of women across all areas of our business but particularly the higher levels. It is this “talent gap” that we are working hard to tackle. That is why we have introduced a number of ini…