“ Regarding customer service roles at Doncaster: Are there opportunities to take any qualifications in insurance? ”

Iain F. asked a question in topic Career Choices
to Any Contact Centre Insiders

please advise on opportunities for Customer Service Advisors to specialise and develop. Thanks
Recruitment And Development, DLG

Many thanks for your question. In Doncaster we do offer apprenticeship schemes, this would be to work towards the Financial Services Customer Advisor Qualification in England and you would also complete the FIT Exam (which is a professional qualification provided by the Chartered Insurance Industry). If you would like more information please let us know.

Iain F.

Thanks for your help

Direct Line Group

Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We're one of the leading motor, home and small business insurers in the UK. We’re home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

If you share our vision and are ready to take the lead with us, apply now or visit directlinegroupcareers.com  for more information.

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