“ Hi Rebecca, what do you believe is the most challenging part of your role? ”

Charlotte W. asked a question in topic Life at the Company
to Rebecca O. Contact Centre Team Leader, Direct Line Group

I am very excited to apply for this role, I have four years experience in a contact centre and relocating from London to Manchester, Direct Line has amazing reviews!
Contact Centre Team Leader, Direct Line Group

Hi Charlotte, great to hear you are applying for a role at Direct Line Group. As I am relatively new to the role I would say the most challenging part would be when I come across situations I have not encountered before. Although, this is also something which makes the job so enjoyable. There are so many resources and people to help support with any queries and challenges I may face and they continue to support me in my role.

Direct Line Group

Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We're one of the leading motor, home and small business insurers in the UK. We’re home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

If you share our vision and are ready to take the lead with us, apply now or visit directlinegroupcareers.com  for more information.

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