“ Given you had relatively little experience when you arrived, what support and training did DLG provide? ”

Francis P. asked a question in topic Life at the Company
to Rebecca O. Contact Centre Team Leader, Direct Line Group

Contact Centre Team Leader, Direct Line Group

Training begins with an Induction period where you get to know motor insurance as a whole. It then flows into an Academy period which is a variety of practical and theory based training. In academy you receive training and support as you get to know more about the job itself. The support and coaching in the training period is on-going throughout your journey in DLG.

Direct Line Group

Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We're one of the leading motor, home and small business insurers in the UK. We’re home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

If you share our vision and are ready to take the lead with us, apply now or visit directlinegroupcareers.com  for more information.

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